barrow patient portal

by Crawford Wuckert 7 min read

How do I retrieve my medical records from Barrow Neurological Institute?

If you are a current or past patient at Barrow Neurological Institute, you can retrieve your medical records by contacting the Health Information Management Department at Dignity Health St. Joseph’s Hospital and Medical Center.

What should I do if I have trouble accessing my Patient Portal?

Note: Please call (844) 274-8497 if you are having difficulty accessing your patient portal. Your Barrow patient portal can be found on Dignity Health’s My Portal (Patient Portal). This patient portal provides you with online access to your medical information on a convenient and secure site. You can use My Portal to:

How do I sign up for my portal (patient portal)?

During your hospital or doctor’s office visit you will receive an email invitation to My Portal (Patient Portal). Please open this email and follow the instructions to sign up. If you do not receive an invitation please contact the Medical Records Department.

How do I contact technical support for the patient portal?

Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.


Find A Neurological Care Physician

Get to know the neurosurgeons, pain physicians, and physiatrists of Barrow Brain and Spine.

Refer A Patient For Neurological Care

Our capable and specialized physician team and support staff are ready to step in and maintain the same level of high-quality care you’ve provided to your patient. Rest assured, we will do our best to provide your patient the best possible outcome. You can expect:

Stories Of Trial And Triumph

Our patients are at the very heart of our practice. Read and be inspired, as we are, by their stories of resilience, determination, and strength.

Treating Every Patient as a Person

We perform more neurosurgeries than any other center in the Southwest, and yet, our focus is providing the proper diagnosis and treatment plan for every individual we see. Learn more about how people, care, and science come together at Barrow Brain and Spine.

Facility Maps

A large hospital campus in a big city can be an intimidating place. Use our campus map to find the location of your appointments, and use our neighborhood maps to locate food, lodging, and more.

Traveling to Barrow

People from all over the United States and the world travel to Barrow to get the best neurosurgical and neurological care. Find out how our patient navigation and outreach team can ease your journey.

Make the Most of Your Appointment

People often wish they had more time with their physician. Use our guides and printouts to plan questions for your visit and make sure our staff has all of the information needed for your appointment.

Medical Records

Find out how to request a copy of your medical records from Barrow Neurological Institute and St. Joseph’s Hospital and Medical Center.

Patient Surgical Guide

Are you feeling anxious about the day of surgery? Use this guide to get answers to your questions and find out exactly where to go, who to see, and when.

Barrow Patient Portal

Look up test results, communicate with your physicians and their medical staff, and request appointments.

International Patient Program

At Barrow, we strive to deliver neurosurgical and neurological care that cannot be matched anywhere else in the world. Find out how our International Patient Program can help you get here.

World-Renowned Physicians, World-Class Care

At Barrow Brain and Spine, you’re in the hands of the world’s foremost team of neurosurgeons. Together, through research, education, technology, and innovation, we’re pushing the boundaries of medicine with one common goal: helping our patients get well. Few things in life are as stressful as a complex tumor or condition diagnosis.

Request a Surgical Evaluation

As a Barrow patient, you can feel confident we’ll exhaust every avenue to arrive at a proper diagnosis and treatment plan customized specifically for you. Request a Surgical Evaluation online and our Patient Navigator will guide you through the next steps.

Barrow Second Opinion – What to Expect

Getting an online second opinion from an expert at Barrow Neurological Institute is fast, easy, and secure.

Additional Information

If you have any questions at any point in the process, please visit our FAQ page, or contact us at (602) 406-3396 or We look forward to having the opportunity to help you.