Emory Healthcare uses different electronic medical records to provide patient care. Because of the way our technology works, this means we also have multiple patient portals – the BLUE, GOLD, and Eye Center portals. Depending on your providers, you may need access to more than one portal. Most of our patients will use this portal.
Emory Eye Center Patient Portal. To request access, please call 404-778-2020, Monday-Friday, 8:00 a.m.–5:00 p.m. ET. You may also contact your provider’s office for an invitation.
The Emory BLUE and GOLD Patient Portals are powered by Cerner Health (IQHealth). You will receive your invitation and notification emails from IQHealth regarding portal messages from Emory Healthcare (noreply@iqhealth.com). These notifications will alert you when you have new messages, but to protect your privacy they will not include the content.
To request access, please call 404-727-8820, Monday-Friday, 7:30 a.m.–5:00 p.m. ET. You may also contact your provider’s office for an invitation.
If you’re not sure which portal you need to join, please contact your provider’s office or call the Patient Portal line at 404-727-8820, 7:30 a.m.–5 p.m., Monday–Friday. How do I sign up for the Emory Healthcare Patient ...
For the Emory GOLD Patient Portal , contact your provider’s office, call the Patient Portal line at 404-727-8820. Calls are answered 7:30 a.m.–5 p.m., Monday–Friday.
Vital signs measure your body’s basic functions, such as your temperature and blood pressure. Lab tests are performed on samples of your blood, urine or other tissues, and generate lab results, such as your cholesterol level. Most lab results are displayed in the portal, but there are some exceptions.
Patients cannot request renewals for prescriptions received in the hospital; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can request renewals through that provider via the portal. If you are a patient on the Emory GOLD Patient Portal, you can:
Most lab results are displayed in the portal, but there are some exceptions. On the Emory BLUE Patient Portal, screening tests used to initially diagnose HIV are not displayed. Tests used to diagnose a genetic condition, such as a disorder of blood clotting in your family, are not displayed in the portal.
Note if you have a hospital stay: Patients cannot communicate with providers who they see only in the hospital setting; patients who see a provider who participates in the Emory BLUE Patient Portal in the hospital and in his/her clinic can communicate with him/her via the portal.