icp patient portal

Why choose an ICP provider?

Patients who choose ICP providers have access to personalized care coordination, transitional care coordination, and optimized specialist referrals. As a clinical integration network, we strive to provide improved clinical quality, greater efficiency, improved collaboration, better access to care and long-term cost-control.

How do I contact ICP health?

Email: ptyndall@icphealth.com Phone numbers: Fax Number: Out of Area and Facility Admission Notification: E-mail: icpur@icphealth.com

Why choose icphealth?

ICP’s clinical team thinks innovatively in serving its members and providers to achieve the best healthcare solutions. Email:kvanaskie@icphealth.com Email: ptyndall@icphealth.com

How to contact the Medical Management Department?

For questions, please call the Medical Management Department at (800) 250-6647 or (480) 400-0027. Payment for services is dependent upon the patient's eligibility at the time services are rendered.

Is HIPAA a confidential document?

HIPAA Notice : The information contained in this form may be confidential and legally privileged information. It is only for the use of individual or entity named above. If the recipient of this form is not the recipient addressed on the form, you are hereby notified that any dissemination, distribution or copying of the attached document (s) is strictly prohibited. If you have received this in error, please immediately notify the sender by telephone and return the form to the sender.

List of Services requiring Prior Authorization

Services That Must be Pre-certified by the Innovation Care Partners: Medical Management Department:

ICP Clinical Criteria and Guidelines

ICP makes Utilization Management (UM) decisions based only on appropriateness of care and service, including existence of coverage. The ICP UM Department uses clinically sound, nationally developed and accepted criteria for making medical necessity decisions.

Denials & Appeals

Following a request for service, you may receive notification of denial of service. Services can be denied related to your current health plan benefits and coverage, for not meeting medical necessity criteria, or for a service that is excluded from coverage under the provision of your plan.

Who We Are

ICP is committed to transforming healthcare to provide coordinated, patient-centered care of the highest quality and value.

Why Choose Us

I appreciate how you have helped me, and as a Wounded Vet you have done more for me than the VA has in 10 years...I and the Army thank you for caring for soldiers like myself, who have loss trust in most of the medical profession. (Not you guys- you bring hope).