lake regional patient portal

How do Lake regional patients access their health information?

Beginning June 15, 2019, Lake Regional patients access their health information using two portals. The below information is for the clinic patient portal. This new portal, called HEALTHConnect, provides information about clinic visits, as well as results of labs and diagnostic imaging related to clinic visits.

How do I log in to the patient portal?

To log in to either the hospital portal or the clinic portal, return to the main Patient Portal page. To begin, click below for step-by-step instructions or choose register. You must have an email address on file at Lake Regional Health System. How do I enroll in the Patient Portal?

What is the phone number for Lake Regional Hospital?

Call 877.621.8014. Need help? Call 573.348.8245 or email patientportal@lakeregional.com. For troubleshooting tips, visit the hospital portal support page. For billing questions, click here or call 877.836.2844.

How do I pay my Lake regional hospital bill?

Mail your payment with the payment coupon to the below address for processing: To pay your bill by phone, have your account number ready and call Patient Financial Services at 573.348.8798. Enter Lake Regional Hospital through the main entrance and stop at the registration desk in the main lobby.

Express Care Walk-in Clinics

To manage unusually high volumes in our Express Care, we are limiting COVID testing to patients who have COVID symptoms. We cannot provide testing for travel, events, exposures or return to work. Also, if you are not experiencing symptoms, please do not visit the Emergency Department for testing.

Classes & events

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Online

To make an online bill payment for either Lake Regional hospital or clinics, you will need your statement. Then visit lakeregional.mysecurebill.com. You will have the option of making a one-time payment (no log in required) or creating an account. You also will have the option of switching to e-statements to eliminate paper bills.

By Mail

Mail your payment with the payment coupon to the below address for processing:

By Phone

To pay your bill by phone, have your account number ready and call Patient Financial Services at 573.348.8798.

In Person

Enter Lake Regional Hospital through the main entrance and stop at the registration desk in the main lobby. You will then be directed to Financial Services (also called the Business Office) to pay your bill.

Patient Portal

On November 1, 2020, our payment software will be upgraded. The new link to pay hospital bills is http://www.personapay.com/LRH/login.

Patient Portal

At Lakeland Regional Health, we want to stay connected with you on your path to wellness.

Medical Billing Information

Lake Regional Health System will bill your primary and secondary insurances for you. This includes Medicare, Medicaid and managed care plans. You will not receive a bill from us until your insurance company has finished paying its portion of your claim. If you are unable to make payment in full, please call to make payment arrangements.

Financial Assistance

If you are uninsured or need financial assistance, our Patient Financial Services staff will be happy to discuss financial arrangements with you. We also are happy to help you apply for Medicaid or other governmental assistance programs, as needed.

Hospital Price Information

Our Hospital Price Information page makes pricing information easily accessible to you to help you be more informed about the potential cost for the care you may need. This page features a price estimate tool, which includes access to a set of Frequently Asked Questions.

Understanding Your Health Insurance

Below are common insurance terms. These terms will help you understand what your insurance pays and what you pay for health care services. Insurance plans vary greatly. You should carefully review your plan to understand your benefits.

Thank Your Provider

We strive to give each patient an exceptional experience.

Patient Experience Coordinator

Patient satisfaction is our top priority, and we value your feedback. We encourage you to share your experience with us, whether it's a compliment or a concern. To contact our patient experience coordinator during office hours, please call Teresa Hunt at 573.348.8728.