northwest medical patient portal

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is MyChart patient portal?

With MyChart, you can:

• Get convenient care with E-Visits
• Read appointment notes with MyChart OpenNotes
• View your appointments
• Access your medical history
• Communicate with your care team
• Request prescription renewals
• View your test results
• Manage care for your loved ones
• Update your preferences

What is a patient portal account?

This helps provide patients with a comprehensive view of their specific health conditions. For example, through a patient portal app, a patient could view various types of data associated with one condition, including visit summaries, test results, and outcome goals.

What is a patient care portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

Who Do I Contact For Help Logging in?

For helping logging in to either portal call Health Information at (802) 524-1060, they are able to support you with the log-in process. In order f...

What Do I Need to Create A Hospital Portal account?

To access the Hospital Portal you must first enroll and set up a secure account, to do this you will need the email address you provided during you...

What Do I Need to Create A Physician Office account?

To access the Physician Office Portal you will use the username and password, provided by your physician’s office. If you are unsure of your userna...

How Do I Access My Medical Record number?

By calling Health Information Management (HIM) at (802) 524-1060 you will be given your medical record number.

What Is My User Name and Password For The Physician Office Portal?

Your username and password (for the Physician Office Portal only) is held by your physician’s office. Call the physician’s office if you are a pati...

What Is A Patient Portal?

The Patient Portal is secure online access to portions of your personal health records. Helping you to better manage your health information, we gi...

Is The Patient Portal Secure?

Yes, when you log in you enter a secure site that is designed for the transfer of medical information.

Who Can Use The Patient Portals?

NMC’s portals are available for all adults aged 18 and older, as well as the authorized representatives of children from birth to age 12.

Why Did NMC Create A Patient Portal?

By bringing a Patient Portal to NMC we are increasing continuity of care with our patients, while also providing them ease and convenience. We feel...

What Does The Patient Portal Allow Me to do?

The Physician Office Portal will allow you to: 1. Communicate with your physicians and advance practice providers 2. View your office appointments...

What is patient portal?

The Patient Portal is secure online access to portions of your personal health records. Helping you to better manage your health information, we give you access to up-to-date health records, medication history, upcoming appointments, discharge instructions, billing information and more.

Why is NMC bringing a patient portal?

By bringing a Patient Portal to NMC we are increasing continuity of care with our patients, while also providing them ease and convenience. We feel if we give patients the tools to better manage their health information online, from home, work or out of town, we are taking that extra step to keep them healthy and happy.

What is proxy access?

Proxy Access: If you have given someone access to your Patient Portal account – called proxy access – your proxies will be able to view the detailed visit notes and records, including information that may be considered sensitive.

What is NMC portal?

NMC’s Portal covers all NMC hospital services as well as NMC’s physician and specialty practices.

What is the phone number for a health information management team?

If you have any questions, talk to your Primary Care Provider, Ordering provider or call our Health Information Management team at 524-1060.

Is it safe to log in to a medical website?

Yes, when you log in you enter a secure site that is designed for the transfer of medical information.

What is a patient portal?

The Patient Portal is a secure, online home for your inpatient hospital health information. This is available for patients who had an inpatient or observation stay (not for emergency, urgent care or outpatient visits). In the Patient Portal, you can:

What is the phone number for Oro Valley Hospital?

Oro Valley Hospital. We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – Northwest Health will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to previous Portal Users

Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.

Customer Support

Call (800) 669-4096 if you have difficulty registering or using this service.

The Northwest Physicians Group Patient Portal is your personal view into the electronic medical record that your healthcare providers use to manage and document your care

Click one of the below links to access your Patient Portal. If you are new to the Patient Portal, please use the "New User" link. When enrolling as a new user you will be required to enter the Medical Record Number (MRN) provided to you during your last office visit.

Access to Your Health Records

Access your medical records and test results online. Records available can include:

Secure Messaging

Want to follow up on your last visit? Our secure messaging system gives you the opportunity to contact your healthcare providers, ask them questions and clarify any unclear instructions. All communication is kept confidential to ensure your personal information is safe and secure.

Appointments

Request appointments or follow-up visits and view upcoming appointments.

Frequently Asked Questions

After I send a message through the Patient Portal, how soon will I receive a response? Expect to receive a response from our office within one business day.