patient portal holy cross

How do I contact Holy Cross health my health portal?

If you have questions about the Holy Cross Health My Health portal, please contact 954-229-8746. The Follow My Health Portal contains your Holy Cross Medical Group physician office records. Access your Holy Cross Medical Group records .

What is included in the my health portal?

The My Health Portal contains your Holy Cross Health hospital inpatient records and your diagnostic test results done at one of our facilities -- including COVID Screening results.

How do I pre-register for an appointment at Holy Cross Hospital?

If you have an upcoming appointment at Holy Cross Hospital or Holy Cross Germantown Hospital, you can save time once you arrive by filling out our Online Pre-Registration Form. Please submit our online form at least five to seven days in advance of your arrival.

How do I get help with the follow my health portal?

The Holy Cross Medical Group Follow My Health portal is supported directly through your doctor's office. For access to or assistance with the Follow My Health portal, contact your Holy Cross Medical Group doctor’s office.

We've moved to a new electronic health record and billing system to better meet your healthcare needs

You can now get your Holy Cross Health medical records, doctor notes and test results from any of our two hospitals and nine primary and specialty care centers all in the same portal—Trinity Health MyChart. We are a member of Trinity Health, one of the nation’s largest Catholic health systems.

Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Holy Cross Health is part of Trinity Health, one of the largest multi-institutional Catholic healthcare delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Life is always moving. Holy Cross Health is focused on helping all patients stay on their path to good health

At every stage of life and for every health care need, Holy Cross Health’s team of physicians, nurses, health care professionals, and support staff provides compassionate and expert clinical care you need to get you back to feeling your best.

Patient Registration

If you have an upcoming appointment at Holy Cross Hospital or Holy Cross Germantown Hospital, you can save time once you arrive by filling out our Online Pre-Registration Form. Please submit our online form at least five to seven days in advance of your arrival.

Billing and Financial Assistance

View all you need to know regarding your hospital bill, estimated charges for certain hospital procedures, our financial assistance program and enrolling in health insurance if you do not currently have a plan. Learn more.

Patient Portal

As part of Holy Cross Health's ongoing commitment to bring you the very best in cutting edge, patient-centered care, we are pleased to offer you a patient portal called MyHolyCrossHealth.

Enrolling in MyHealth

How do I enroll in MyHealth? You are automatically eligible to be enrolled when you are treated at one of our facilities. At most of our facilities, we offer the ability for you to enroll in MyHealth while you are at the hospital with the help of a hospital staff member.

Medical Information in MyHealth

What medical information is available in MyHealth? You can view your lab results, medical history from your past stays at our hospital system, information about your nurses, doctors and healthcare providers, and educational information about your medical conditions.

Support

What do I do if I am having a technical issue with MyHealth? If you are having a technical issue with MyHealth, you can either submit a description of the issue through the “Provide Technical Feedback” button in MyHealth or call the MyHealth Support Team at 954-229-8746.

Lab Results

When will my lab results be available in MyHealth? If your lab test was completed during your stay at our hospital, it will be available in MyHealth 24 hours after they are finalized. If you went to one of our health care system’s affiliated labs on your own, those lab results will be viewable in MyHealth 96 hours after the tests are completed.

My Personal Information

If some of my health information in MyHealth is not correct, what should I do? If you want to make changes to the information you are seeing in MyHealth, you will need to contact your local facility.

Computer Requirements

Minimally, to access MyHealth, you will need: • A computer with an internet connection • An internet browser (Internet Explorer 8+, latest versions of Firefox, Google Chrome or Safari) • Please note when using Internet Explorer, we recommend using version 9 and above for optimal experience. I do not have an email address.