patient portal mercy health

by Heloise Reichert 3 min read
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Do you have the patient portal?

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

How to request mercy medical records?

To request your records from UPMC Mercy:

  • Download the Authorization for the Release of Protected Health Information Form (PDF).
  • Fill out the form. Please type or print neatly. Be sure to complete both Part 1 and Part 2. ...
  • Sign and date the form.
  • Make a copy for yourself.
  • Scan the form and email it to ROIRequest@upmc.edu or mail the completed form to:

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is our patient portal?

What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

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eVisits - Primary Care Without Leaving Home

An ideal solution when you have have a common, non-urgent medical issue, a MyChart Evisit is a convenient service for existing primary care patient...

Notice of Privacy Practices

Learn more about how medical information about you may be used and disclosed -- and how you may get access to this information.

Hospital Pre-Registration

Please fill out your hospital pre-registration at least three days prior to your service. On the day of your procedure, please bring your insurance...

Mercy Health Physician Registration

Please fill out your registration prior to your visit with a Mercy Health Physician. On the day of your visit, in addition to the form listed here,...

How to contact Mercy Health MyChart?

If you have forgotten your password or for any problems using or logging into the app, contact the Mercy Health MyChart Help Desk at 844-552-4278 .

What is Mercy Health's MyChart?

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

Connecting My Portal With Other Apps

Dignity Health Medical Foundation - Woodland and Davis is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General Enrollment FAQs

What is My Portal (Patient Portal)? My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following:

My Mercy Health App - Access Your Health Record, Find Care, Manage Appointments and More

Manage all aspects of your care from one convenient, secure patient portal.

MyChart - Access Your Mercy Health Medical Records

Using MyChart, you can access your Mercy Health medical records and patient chart in real time.

Evisits - Primary Care without Leaving Home

An ideal solution when you have have a common, non-urgent medical issue, a MyChart Evisit is a convenient service for existing primary care patients that is easy to book online from home, the office or wherever is convenient for you.

Pay a Mercy Health Bill

Learn more about the methods and ways to pay your Mercy Health hospital or physician practice bill.

Request Medical Records

Get information on how to request a copy of your Mercy Health medical records from a hospital or physician.

Download Our Hospital Pricing Sheets

Mercy Health is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities.

Notice of Privacy Practices

Learn more about how medical information about you may be used and disclosed -- and how you may get access to this information.

Sign Up for MyChart

Sign up for our newsletter to receive the latest information from Mercy Health experts. From the latest procedures to healthy recipes for your family, we've got you covered.

Newsletter Sign-Up

Sign up for our newsletter to receive the latest information from Mercy Health experts. From the latest procedures to healthy recipes for your family, we've got you covered.

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