pdh patient portal

Can the patient portal help diagnose a medical condition?

The Patient Portal is not intended to help diagnose a medical condition, provide any sort of treatment advice, or emergency help. If you are experiencing a medical emergency, you should be seen by the Emergency Department or you should call 911.

What can I do with mypennhighlands patient portal?

Online access to see your medical records, communicate with your doctor, view upcoming appointments, renew prescriptions and more. You will receive an email or text invitation to access the MyPennHighlands Patient Portal, it will contain your username and a temporary password.

How do I get Started with the patient portal?

Call Consumer Care at 1-888-338-9741 for your portal technical questions. Please note - Consumer Care cannot issue portal invitations. After enrollment, access your patient portal using your mobile device by downloading the HealtheLife app from Google Play or the iOS App Store.

How do I log in to myphh?

Step 1: Log on to myphh.phhealthcare.org with the username and temporary password provided in the email or text message. Step 2: Answer the challenges questions to prove your identity.

Quality care, close to home

Whether you’re new to our hospital or have been seeing our physicians for years, Plumas District Hospital provides you with quality care close to home. You can be confident that from the moment you walk through our doors, you will receive excellent medical services from all of our caregivers.

Patient Portal

Stay connected with your healthcare team and access your personal medical information anytime online with HealtheLife.

What is a vision impaired profile?

Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision , Cataract, Glaucoma, and others.

What is ADHD friendly profile?

ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

What is a blind user profile?

Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.

How to find content skip menus?

Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

What shortcuts can you use to jump to specific elements?

Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

What is a screen reader?

A screen-reader is software that is installed on the blind user’s computer and smartphone, and websites should ensure compatibility with it.

What is a keyboard navigation profile?

Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

How do I sign up?

Patients who wish to participate will be issued a welcome email during their visit. This email will enable you to log in and create an account.

What is Healthlife?

Your test results are released to your HealtheLife account after your physician has reviewed them. This is generally within 1-7 days.

Can I ask questions regarding a family member from my Healthelife account?

HealtheLife offers direct access to your personal health record and communicating about another individual's information would be placed in your health record. This information would not appear in the correct health record and could potentially jeopardize medical care.

Can I view a family member's health record in Healthelife?

Yes, you can. This is called Proxy access and allows a parent (or guardian) to log into their personal HealtheLife account, and then connect to information regarding their family member. Complete a Proxy Consent Form and return it to [ ]to request access to this convenient service.

Can my spouse and I share one Healthelife account?

No, due to the sensitive nature of medical information, each adult must sign and submit a Release of Information request and establish their own HealtheLife account.

How do I know when new information or updates are available in my Healthelife account?

Notification settings allow you to receive a notification each time your care team sends a message to you or updates your health care record.

How is Healthelife secure?

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Unlike conventional e-mail, all messaging is done while you are securely logged on to the HealtheLife website.

Payments

Thank you for choosing Plumas District Hospital for your health care services. If you would like to make a payment with our patient financial services department, please contact our financial counselor at (530) 283-7400 or walk in appointments are available Monday-Friday from 1:00-4:00 p.m.

Help Financial Payment Plans

Plumas District Hospital is partnering with HELP Financial to offer our patients an affordable option to pay their bill over time. All patients will now have access to a 0.00% APR payment plan. HELP Payment Plans include the option for family accounts to be combined into one account, with the ability to easily add future bills.

Insurance & Billing

Plumas District Hospital accepts and bills most insurance companies as a courtesy to patients. Secondary or supplemental insurance will be billed at your request.

Price Transparency

Plumas District Hospital is dedicated to making our pricing publicly available so that you can make more informed decisions about your healthcare costs.

What is a WCAG link?

The WCAG link is a text only version of the Patient Portal that allows patients with certain disabilities to more easily and access their health care data on the portal. Please click here for the WCAG link.

What is proxy access?

A proxy access is granted for three patient types: 1). Parents or legal guardians of minors up to the age of 12. 2). Parents or legal guardians for patients with mental or physical impairments. 3). Adult to adult patients.

What is the Patient Portal?

The Patient Portal is not intended to help diagnose a medical condition, provide any sort of treatment advice, or emergency help. If you are experiencing a medical emergency, you should be seen by the Emergency Department or you should call 911.

What is the phone number for HIM?

If you did not provide your e-mail address while being registered, please call HIM department, 304-487-7257, Monday-Friday. 8:00 a.m. – 4:30 p.m. and provide your e-mail address. Your e-mail address will be added to your account information. Once this information is added, you can self-enroll at your convenience.

Can a patient access their medical records?

Patients and/or legal guardians accessing their records through the Patient Portal may view, print, and/or forward their medical record information. The Patient Portal will be available 24/7 after the patient has registered to use the site. Patients may view their own records, and they may also view the medical records of a family member if the family member has given them permission to do so. This is called “Proxy Rights.”

When will Princeton Community Hospital open EHR?

Beginning July 1, 2019, both Princeton Community Hospital and Mercer Medical Group Affiliate patients may access their medical record through the Patient Portal thanks to EXPANSE, our new electronic health record (EHR) designed to create a more seamless, efficient, and unified experience for the patient.

Is proxy access protected by HIPAA?

The person authorized to have proxy access to your records is not covered under HIPAA and is not subject to federal health information privacy laws. If that person intentionally or unintentionally discloses health information about you, that information might no longer be protected by privacy regulations.

NEW! MyPennHighlands Patient Portal

Online access to see your medical records, communicate with your doctor, view upcoming appointments, renew prescriptions and more.

Access to the older Penn Highlands Patient Portal

You can still access your older health records on the Penn Highlands My eHealth Patient Portal while you are transitioning to the new portal MyPennHighlands.