practice studio patient portal

How do I login to the practicestudio helpdesk?

To use the new PracticeStudio HelpDesk system, click on the Support link located in the top right corner of the PracticeStudio home page or go to support.practicestudio.net. If you are an existing user, login with your username (email address) and secure password.

What is practicestudio?

PRODUCTS & FEATURES PracticeStudio is a best-of-breed Electronic Health Records software that has successfully served medical clinics for more than 25 years.

Why choose patientstudio for practice management?

In the past, practice management systems have been disjointed and one size fits all. PatientStudio looks at the needs of your particular clinic or office and builds a fully integrated and intuitive system to your specifications.

How can patientstudio help with patient intake?

Automatically invite patients to complete patient intake online. Custom digital paperwork can be completed and submitted using a smartphone or personal device. The patient's data will sync directly to their patient chart. PatientStudio’s fully integrated patient intake form is completely customizable to your practice.

Multi-functional

Practice EHR’s Patient Portal features are the most helpful healthcare resource for your patients. Not only does it provide a way for secure, HIPAA compliant patient and provider communication, the portal houses medical history, up-to-date prescriptions, lab results, immunization records, diagnoses and more.

Save Resources

Through the Practice EHR Patient Portal, patients can request appointments, prescriptions and refills as well as view statements and make payments. This helps save your staff phone time and minimizes their workday distractions. Additionally, patients don’t have to wait for office hours to communicate their needs to your practice.

Extra Support

The Practice EHR Patient Portal helps keep your practice operating smoothly. The practice can easily communicate with patients, share critical information consistent with industry standards and securely collect online payments. Everything you need to keep your patients engaged and staff more productive.

Patient Portal

For patients, the Practice EHR Patient Portal offers quick access to medical records, additional healthcare information and educational material related to a diagnosis. For a practice, your staff isn’t burdened with distracting phone calls for appointments, refills and prescriptions.

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Logging In

To use the new PracticeStudio HelpDesk system, click on the Support link located in the top right corner of the PracticeStudio home page or go to support.practicestudio.net.

Posting a Support Call

To post a support call, simply type your message (up to 1,250 characters) in the Call Description box. If you want to send an expanded description of the problem, including text from any error message you may have received, you can attach a Microsoft Word document by clicking on the Attach button.

Viewing Call Notes from a Technician or Adding Notes to a Call

Submitted calls will appear in the Open Calls area of the screen. You can add notes to an open call by clicking on the call and selecting the + Action button.

Viewing Historical (Closed) Calls

Historical calls that have already been closed can be viewed by clicking on the Search tab. Specify that you want to view Closed calls in the Call Status dropdown, and then click on Display.

Setting Up Multiple HelpDesk Users

By default, each user will have a single user login with External Administrator access. External Administrator users can set up as many additional HelpDesk users as needed by clicking on the End Users tab. Select the + New button, fill out the information form, and click on Save.

Using the Self Help Tab

By clicking the Self Help tab, users can access PracticeStudio’s new online KnowledgeBase. The KnowledgeBase initially contains solutions for common problems, but eventually it will contain a variety of educational articles, training videos, and tutorials.

Here's why providers PatientStudio

"Our patients are happier. PatientStudio has been such a great partner and important asset to our ENT practice... PatientStudio has been a welcomed addition to our daily process!"

Appointment Scheduling

Maximize your appointment calendar with improved visibility into your clinic's schedule and provider availability. View and schedule appointments across many providers, rooms or locations to ensure a steady patient flow.

Online Patient Forms

Automatically invite patients to complete patient intake online. Custom digital paperwork can be completed and submitted using a smartphone or personal device. The patient's data will sync directly to their patient chart.

Texts & Reminders

Reduce no-shows with perfectly timed patient reminders via email and text message. Patients and staff can communicate, confirm or reschedule with two-way text messaging.

Billing

Easily generate claims from patient notes and suggested ICD-10 codes. Automatically scrub and submit claims electronically. Services to manage your entire billing process—from submission to payment collection.

Charting & Documentation

Quickly create defensible, legible, and comprehensive clinical notes with documentation templates, assessment reports and pre-populated patient data.

Main Benefits

In the past, practice management systems have been disjointed and one size fits all. PatientStudio looks at the needs of your particular clinic or office and builds a fully integrated and intuitive system to your specifications.