professional physical therapy patient portal

What is the philosophy of professional physical therapy?

Our staff is comprised of compassionate, attentive healthcare professionals, living our philosophy of treating the patient, not just the injury. Read about our approach to care here. Direct Access is an important philosophy at Professional Physical Therapy, and it’s relatively simple.

What is direct access to physical therapy?

Direct Access is an important philosophy at Professional Physical Therapy, and it’s relatively simple. It means that patients have direct access to physical therapy services without a prescription to receive physical therapy services. Learn more about direct access here.

Are your physical and occupational therapists available to travel?

Our physical and occupational therapists are available to travel to you. Professional Physical Therapy is the leading provider of world-class physical, occupational, and hand therapy in the Northeast.

How do I prepare for my first appointment with professional physical therapy?

In preparation for your first appointment with Professional Physical Therapy, please print the Patient Forms below. Complete the forms at your convenience, and remember to bring them with you to your first scheduled visit. These editable files can be filled out digitally, but you are required to print them out and sign them.

What is professional physical therapy?

Professional Physical Therapy is the leading provider of world-class physical, occupational, and hand therapy in the Northeast. We will work together with you, your referral source, and your support system to find a plan that includes progressive exercise, active movement, and graded exposure to return you to work and play.

What is a professional PT?

Professional PT is committed to bringing you relevant and timely education on the benefits and impact of Physical Therapy. Check back often for news and education, or subscribe to stay informed on all things from Professional Physical Therapy!

What is an occupational therapist?

An occupational therapist (OT) or certified hand therapist (CHT) can evaluate and treat conditions or pain relative to the upper extremities, including hand, wrist, elbow, shoulder girdle and cervical spine. From simple fingertip injuries to the most complex conditions, our hand and occupational therapists work with patients via preventative care, postoperative rehabilitation, non-operative rehabilitation and more.

Where is spine physical therapy?

We provide spine and back physical therapy in New York, New Jersey, Connecticut, Massachusetts, and New Hampshire. Our licensed physical therapists receive advanced clinical training in the treatment and management of various spinal conditions.

What is hand therapy?

Hand Therapy. An occupational therapist (OT) or certified hand therapist (CHT) can evaluate and treat conditions or pain relative to the upper extremities, including hand, wrist, elbow, shoulder girdle and cervical spine.

Initiating The Patient Workflow

There would typically be a couple of “entry points” to the patient portal for a new patient or an existing patient. New patient registration could be done right from the appointment scheduler.

Advancing The Patient Workflow

Patients would receive an invitation to the patient portal in their email to login to the portal and set up their account. That would launch the workflow, and would include two factor authentication for security purposes.

Front Desk Procedures In The Portal

Back in the EMR, once patients have completed their registration, front desk users would access a list of registered patients, manage the sending of registrations, and check where the patients are in the online registration process.

Therapist Interventions In The Portal

Therapists would be able to review the information provided by patients via the portal.

Online Bill Payments With The Portal

Online bill pay would be another important step. After generating patient statements in the EMR, these would be sent to the patient via the portal. This will make the statements available online.

We are here to help with any questions or concerns

Please feel free to give us a call or send us an email using the information below.

Key Facts

This will assist us in timely claims processing and avoid unnecessary denials or delays in claims processing.

Understanding your Physical Therapy & Occupational Therapy Benefits

Insurance plans offer many different options in coverage. Some plans offer deductibles, copayments, coinsurance, or a HealthCare Savings Account that will cover some or all of your out-of-pocket responsibility. Below, we will outline this terminology as it pertains to patient responsibility.