What is the Riverside Hospital portal?
This interactive web portal empowers all St. John’s Riverside Hospital patients and their families to take a more active role in their care by providing easy, secure access to health information and online communication with St. John’s Riverside Hospital staff.
How do I contact St John’s Riverside Hospital Information Management Department?
Please call the St. John’s Riverside Hospital Information Management department at 914.964.4500 or check out our Frequently Asked Questions page. Thank you advance for your interest in St. John’s Riverside Hospital’s MyStJohnsHealth Portal, a web-based patient portal that provides you with secure and convenient access to your health information.
Why choose Riverside Community Hospital?
Committed to the care of our Inland Empire community. Founded in 1901, Riverside Community Hospital is a 478 licensed bed, full-service acute care hospital in the heart of the Inland Empire. RCH has been recognized as a Top Performing Hospital and has invested in a new campus expansion project that includes a new 7-story patient tower,...
Where can I see an urgent care provider in Riverside?
You'll see one of our experienced urgent care providers from M.D. Express, part of Riverside since 2011. The on-line clinic is open seven days a week, 9 a.m.-8:00 p.m. Visits are open to teens and adults, ages 13 and up. Children ages 5-12 may be seen with a proxy adult.
Pre-register for your hospital visit
Complete pre-registration paperwork from the comfort of your own home.
Make an appointment with a provider
Find a doctor or nurse practitioner and schedule your office visit online.
What award does RCH get?
RCH has received the American Heart Association's Gold Plus Get With The Guidelines®-Stroke Quality Achievement Award.
Do we treat patients or neighbors?
We don’t treat patients. We treat neighbors. Our ER’s goal is to help you feel better – as fast as possible.
Is CareNow a virtual care?
In partnership with CareNow Urgent Care, we're introducing Virtual Care. You can connect with a CareNow provider from the comfort of your own home.
How to contact the Health Information Services Department?
If you are sure you have entered all the characters exactly as they appear in the email sent to you but are not able to log on, contact the Health Information Services department at 914.964.4500 or send an E-mail.
When can a parent access a child's medical record?
Per State and Federal guidelines, after the child reaches age 12, parents/guardians will need an additional authorization signed by the child to have access to the child’s medical record information. Once a child turns 18, a parent can only access the child’s medical record information with the child’s authorization.
What is the phone number for the Health Information Management Department?
If you have any questions regarding this process, please call the Health Information Management Department at 914.964.4500 or send an E-mail.
Can a parent access a proxy's records?
In addition to handling your own care, parents and healthcare proxies with authorized consent will appreciate the ability to access the records of those individuals for whom they manage care.
Campus Location
Riverside Community Hospital is conveniently located off the 60/91 freeway in Downtown Riverside.
Parking
Riverside Community Hospital offers complimentary valet parking to our patients and their guest between the hours of 8:00am - 5:00pm Monday - Friday. Additional free self-parking is available located adjacent to the main hospital entrance or in our parking structure located off Brockton Ave.
Upon Arrival
Patients should enter Riverside Community Hospital through the main entrance located off 14th and Magnolia Ave.
What is the CA health code for copying medical records?
Please note: Medical Records copied for reasons other than continuity of care are subject to a copy fee (CA Health & Safety code 123110 (b)).
Where to send disability request?
Requests should be sent from your insurance company, attorney, or Disability Determination Service and mailed to the address below. We cannot accept faxes and email requests.
How to obtain a copy of medical records?
Please complete the following steps to obtain a paper copy of your medical records: 1 Print and complete the Medical Records Release Form. 2 Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.). 3 Mail, fax, or email your request.
Can a healthcare provider request records?
For immediate continuity of care, your healthcare provider can request records.
What is Riverside Health System?
Riverside Health System is simplifying the patient billing experience by offering more flexibility and convenience through Riverside Bill Pay. You can set up payment plans that fit your budget. You can view balances, statements and insurance adjustments, receive text and email alerts and more. Sign Up Now
Why is Riverside limiting visitation?
Riverside is limiting visitation to our facilities due to Coronavirus. For the latest visitation policies, please click here
What is an e-visit?
An E-Visit is an online exchange of medical information between a patient and provider. An E-Visit can replace a clinic appointment for certain common conditions. You won't need to wait for an appointment or leave the comfort of your home. On Demand Video Visits - Urgent Care.
