saint thomas patient portal

What are the patient portals at Ascension Saint Thomas Health?

Patient Portals | Ascension Saint Thomas Health offers easy access to login to your My HealthChart and your MyCare site from Saint Thomas Medical Partners. Coronavirus (COVID-19) Vaccine Update | Caution Medicare Scam Coronavirus (COVID-19) Vaccine Update Thank you for trusting us with your care.

How do I access my Patient Portal?

To access your patient portal, you must first find and select the state where you received care. We’re committed to providing you with personalized, compassionate care and access to your medical records online. Here you’ll find information for Ascension patients.

What if I’m having issues logging into my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

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Where to contact Thomas Health?

You can also contact us at: Thomas Health Medical Records. 4605 MacCorkle Avenue, SW | South Charleston, WV 25309. 304-414-2193 | Thomas.Exchange@ThomasHealth.org.

Can you give your family access to your portal?

Yes, you can give family members, such as parents or healthcare pro xies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).

Can you copy and paste your password on the Portal?

Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.