st thomas west patient portal

Which hospitals are part of Ascension Medical Group Saint Thomas?

For patients of Ascension Saint Thomas Hickman Hospital, Ascension Saint Thomas Midtown Hospital, Ascension Saint Thomas Rutherford Hospital, and Ascension Saint Thomas West Hospital. For patients of Ascension Medical Group Saint Thomas.

Do you offer telehealth at Saint Thomas Medical Group?

DO NOT NEGLECT YOUR HEALTH! WE ARE OPEN AND READY TO SERVE OUR PATIENTS. You Must wear a Face Mask to be seen in our offices. Our Telehealth is easy to use and works with your existing smartphone, tablet or computer. Simply call our offices at Saint Thomas Medical Group to schedule your time.

Why choose St Thomas Medical Group?

The Physicians and Staff of St. Thomas Medical Group are proud to receive the Certificate of Recognition of the Highest Level on Achievement of Recognition for Systematic Use of Patient-Centered, Coordinated Care Management Processes as recognized by the National Commission for Quality Assurance.

What can I do in the patient portal?

You can use your patient portal to manage all aspects of your health, from anywhere! Log in to securely chat with your doctor, view your records and test results, and request new appointments.

Can you copy and paste your password on the Portal?

Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

Where to contact Thomas Health?

You can also contact us at: Thomas Health Medical Records. 4605 MacCorkle Avenue, SW | South Charleston, WV 25309. 304-414-2193 | Thomas.Exchange@ThomasHealth.org.

Can you give your family access to your portal?

Yes, you can give family members, such as parents or healthcare pro xies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).

Hospital & Physician-Based Services

Use this portal to access your records for any of the following services or clinics.

COVID - 19 Precautions

With the new public changes due to the recent illness, in an effort to keep our patients and staff safe, Family Health West is implementing a temporary way for our patients to make account payments.