tricare online patient portal

How to get your patients to use your patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

How to log into online patient portal?

• Online Patient Portal: NextMD/NextGEN
• Access the Online Patient Portal: https://nextmd.com
• Need to enroll for the first time? Download enrollment instructions

How to activate your patient portal?

How to Activate Your Patient Portal Directions to activate and set up your patient portal. How to Set Up the Portal. Go to the section of the left-hand menu titled 'Patients (Pro)' Find the section that says 'Enable Patient Portal' and toggle that on. Choose your subdomain. The subdomain will be your practice's unique URL for your patient portal.

How do you contact Tricare?

You’ll be able to get these drugs at no cost from:

• Military hospital or clinic pharmacies
• Retail network pharmacies
• Non-network pharmacies. You may be required to pay upfront and submit a claim for reimbursement.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

What is Joint Health Information Exchange?

Use the Joint Health Information Exchange (jHIE) and eHealth ExchangeThe eHealth Exchange is a network of exchange partners who securely share clinical information across the United States. Not all medical organizations participate in the eHealth Exchange.. The eHealth Exchange is a network of exchange partners who securely share clinical ...

What is eHealth exchange?

The eHealth Exchange is a network of exchange partners who securely share clinical information across the United States. Not all medical organizations participate in the eHealth Exchange to share your medical records. The jHIE is now available at several sites around the U.S. allowing some of the information in your military electronic health ...

Do military hospitals have electronic health records?

If you get most care at military hospitals or clinics, you’ll have a DoD electronic health record . If you retired or separated after Jan. 1, 2014, paper copies of your Service Treatment Records (STRs) were digitized following your retirement or separation from the Armed Forces.