uhs patient portal umass

How do I get in touch with a nurse at UMass?

If you are ill or injured and need a same-day or next-day acute care appointment, submit the Minute Nurse Triage Form on the UMass Patient Portal to receive a response from a nurse who will assist you. If you do not have Patient Portal access, call 413-577-5229. When UHS is closed, call 413-577-5229 for health advice from a nurse.

How do I make an appointment at UMass health services?

University Health Services is open by appointment, with precautions in place to protect the health of patients and staff. For general medicine appointments, call 413-577-5101. For same-day or next-day acute care appointments, please submit the Minute Nurse Triage Form. In an emergency, call 911. New to UMass?

How do I login to the UMass Amherst patient portal?

Welcome to the UMass Amherst Patient Portal UMass students and staff: Please create a username (NetID recommended) and enter your official UMass email, then click ‘Submit’. You will receive an email instructing you to create a password.

How do I book an allergy injection appointment at UMass?

After your first appointment, call 413-577-5101 for scheduling, or book online using the UMass Patient Portal: Login and click “Appts,” then from the Clinic menu select “UHS Nursing,” and for Reason select “Allergy Serum Injection.” 13. How do I schedule STI testing on the portal?

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How to contact UMass nursing after hours?

After hours, call 413-577-5229 for health advice from a nurse.

Do you need to wear a face covering at UMass?

Face coverings are required while at UH S. For all other health concerns and medical questions that arise during UHS business hours, submit the Minute Nurse Triage Form on the UMass Patient Portal. For urgent, non-life-threatening situations that cannot wait for an appointment, you may proceed to UHS.

Is UHS open by appointment?

UHS serves UMass Amherst students, faculty and staff, along with their spouses, domestic partners and dependents. We are open by appointment only. Due to COVID-19, we no longer offer walk-in care. In-person and telehealth appointments are available, including same-day appointments. Face coverings are required while at UHS.

What is the UMASS patient account number?

Patient Accounts/Billing: 413-577-5256; Fax: 413-577-5023; uhs-pataccts@umass.edu. Contact us with specific insurance/billing questions. NOTE: Email is not a secure method of communication for sensitive information.

What is the phone number for UHS?

Insurance & Billing. Patient Services/Student Health Benefit Plan: 413-577-5192; Fax: 413-577-5023; patientservices@uhs.umass.edu. Contact us to for Student Health Benefit Plan (SHBP) questions, enrollments or waivers, or to verify if UHS accepts your health insurance.

What is UHS committed to?

UHS is committed to ensuring equity in healthcare access, relations within the healthcare system, and medical treatment offered. To address concerns related to discrimination across lines of ethnicity, race, gender, gender identity, and sexual orientation, UHS has two appointed patient advocates who work with leadership and campus resources to address patient concerns.

Pay a Bill

Pay your bill online here. You'll also find information on how to pay by phone or by mail.

Frequently Asked Questions

We are here to help answer any questions you may have about MyChart at UHS.

What is the phone number for UHS?

UHS is open by appointment only. In-person and telehealth appointments are available, including same-day appointments, by calling 413-577-5101. For all other non-emergency health concerns and medical questions ...

What is the phone number for mental health?

Emergency mental health help is available 24/7. Call the Center for Counseling and Psychological Health at 413-545-2337 on weekdays, 8:30 a.m. - 4:30 p.m. On weekdays after 4:30 p.m., weekends, and holidays, call the Protocall Crisis Line at 877-831-7421 to speak with a clinician.

What is the number to call for a nurse to return a patient form?

Forms are not reviewed on weekends or holidays. If you do not have internet or Patient Portal access, call 413-577-5229. Leave a message with your name and number, and a nurse will return your call the same day if received by 4 p.m. After 4:45 p.m., calls are forwarded to an offsite clinical answering service.

How long does it take to create a portal account for UHS?

If you plan to visit UHS in person, or if you recently visited: Follow instructions printed for you at check-out. Create your account within 30 days after receiving instructions.

How to get my MRN number?

Get your medical record number (MRN) and activation code by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm). Then create your account at MyUofMHealth.org by clicking the blue "Sign Up Now" button.