How do I contact the University of Colorado hospital patient accounts department?
(For billing issues, please contact the University of Colorado Hospital Patient Accounts department at 720.553.1700 .) Patients and/or their representative may submit a concern or complaint, verbally or in writing, to the UCH Patient Representative.
What is MyMy cu patient portal?
My CU Patient Portal is a secure, convenient way to manage your private healthcare online. To get started, please click one of the below options: Students & Graduate Students Faculty/Staff: Vaccine and Booster Compliance
How do I schedule an appointment for medical services at CU Boulder?
There are three ways to schedule an appointment for Medical Services at CU Boulder: The following services can be scheduled by calling 303-492-5432. Due to the ongoing situation with COVID-19, Medical Services has transitioned to in-person and telehealth appointments. Patients can schedule in-person or telehealth appointments.
Where is visitor parking at CU Medicine?
Visitor parking is located in our parking garage located directly east of our building with a visitor entrance on the north side of the garage. You must have a confirmed appointment at CU Medicine to park in our visitor parking or your car may be towed. Note, CU Medicine visitor parking is NOT available for CU School of Medicine visitors.
How many providers does CU Medicine have?
CU Medicine serves as a resource for patients receiving care from roughly 3,000 providers at the University of Colorado School of Medicine (SOM). An international authority and the leading academic medical institution in the West, the SOM offers cutting-edge research and technologies and superior medical treatment on one of the largest and most advanced academic medical campuses in the country.
Is Patient Payment Portal safe?
We believe in providing convenient ways to access the information you need which is why we’re pleased to offer our improved patient payment portal. It’s a safe, secure, and fast way to pay your bill or see your account balance.
Telehealth Visits
Medical Services offers telehealth visits for some medical conditions. Patients can schedule in-person or telehealth appointments. Patients can schedule in-person or telehealth appointments.
Insurance Information
All students can access Medical Services regardless of health insurance coverage. See more information about the CU Gold Student Health Insurance Plan (SHIP), the BuffCare Program and private insurance billing through the student health insurance website.
Billings and Payments
Health and Wellness Services will bill eligible services through your insurance carrier (private or CU Gold Student Health Insurance Plan). Students are responsible for applicable co-pays, co-insurance, deductibles and any non-covered services (including those not covered by the BuffCare Program.
Schedule an Appointment
There are three ways to schedule an appointment: online, over the phone and through the patient portal.
Insurance, Billing & Medical Records
The Administrative Services team oversees all aspects of medical insurance, billing, and medical records at CU Boulder.
COVID-19 Information
Medical Services continues to evaluate students at risk for COVID-19 infection in accordance with the Colorado Department of Public Health and Environment recommendations.
Flu Clinic Days and Locations
An annual seasonal flu vaccine is the best way to help protect against flu! Flu shots are free for CU Boulder students.
Announcements
CU Boulder students, faculty and staff who meet certain criteria may receive a COVID-19 vaccine booster shot at the Public Health Clinic in Wardenburg Health Center. Booster shots are available by appointment for those who received the Pfizer-BioNTech vaccine and completed their initial series at least 6 months ago.
Services
As a student at CU Boulder you have access to a full range of health and wellness services located conveniently on campus. Our health care staff focuses on enabling student success through comprehensive care and education.
What is UCHealth University of Colorado?
Top medical professionals, superior medicine and progressive change make UCHealth University of Colorado Hospital in metro Denver (UCH) one of the leading hospitals in the nation.
What is the food and nutrition services group at University of Colorado Hospital?
The Food and Nutrition Services group at University of Colorado Hospital prepares fresh, delicious dishes for all our patients. We use healthy, fresh ingredients. We believe good food helps heal you.
What is UCH in hospital?
University of Colorado Hospital’s (UCH) Office of Patient Representatives is available to assist you.
How to contact UCH?
You or your representative may submit a concern or complaint, verbally or in writing, to the UCH Patient Representative. The Patient Representative may be reached at 720.848.5277 from 8:00 a.m. to 4:30 p.m., Monday through Friday. On weekends or after hours, you may call the hospital operator at 720.848.0000 and ask for the hospital manager. You may contact the Patient Representative in writing at:
How to contact the Joint Commission?
If you have concerns over care or safety that are not resolved by the hospital to your satisfaction, the patient or patient’s representative may contact the Joint Commission at 1.800.994.6610. The Joint Commission can only evaluate complaint information in terms of its relevance to compliance with their standards. The Joint Commission complaint form can be found on the website at jointcommission.org.
How long does it take to resolve a complaint with the University of Colorado?
Once all necessary information is received, it may take up to 15 working days to provide a resolution to your complaint. If you are not satisfied with the outcome of your complaint review regarding care or treatment, you may refer the problem to the Chief Executive Officer (CEO) of University of Colorado Hospital. The CEO, or the CEO’s designee, may provide an additional review. Contact the Patient Representative at 720.848.5277 to request a CEO review. The CEO/designee will provide a response within 10 working days.
Is smoking allowed at UCHealth?
No other species is allowed on the premises of UCHealth and affiliated offsite locations. Smoke & tobacco free campus. Smoking and tobacco products of any kind are not permitted anywhere inside or on the grounds of University of Colorado Hospital and Anschutz Medical Campus.
