chla patient portal login

What can I do on the mychildren'sla patient portal?

On this secure platform, which is accessible from a computer or smartphone, you can send messages to your care team, view health information and so much more. As a MyChildren'sLA Patient Portal member, you can: To help keep our patients’ health information safe, access to the patient portal is based on the patient’s age.

How do I access the patient portal?

This portal can be accessed 24/7 from any computer, smartphone, or tablet. The patient portal is powered by FollowMyHealth, a leader in secure online access to personal health information. If you need to sign up for a new proxy account, please provide your email address during your registration process.

How do I self-enroll a patient in the patient portal?

Self-enroll here . You will need the patient's medical record number (MRN) to create an account. The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7.

How do I recover or Reset my mychla password?

From the myCHLA home page, click on Login. Click Need Help Signing In on the Log In page. Click on Forgot Password or Unlock Account and enter your email address. Select the option of how you’d like to proceed to reset your password.

News From CHLA

At Children's Hospital, we are making news with our leading-edge approach to care.

Education (CME)

View options for online CME for credit, find CME events in the community and watch pediatric grand rounds.

Provider Relations

View schedules, forms, brochures, community events, continuing medical education and new physicians.

What is my child's portal?

Messaging on the MyChildren’s portal is a secure, web-based service that allows you to send non-urgent questions to your care team at Boston Children’s Hospital.

When are clinical notes available?

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

How to update insurance information?

To update your insurance information, go to Billing and select Insurance Summary. Please note that we will review all insurance changes.

What is a mychild?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

How to contact MyChildrens?

For help with the portal, you can fill out our support form at mychildrens.org/help or call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

When can parents access their child's information?

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are diagnostic tests available?

Diagnostic test reports are available as soon as they are resulted.

Why do virtual visits require a MyChart account?

Virtual visits require a MyChart account because it helps us protect your privacy and ensure that you can access your appointment and appropriate paperwork in a secure way. Go to the Telemedicine page to learn more about telehealth visits.

Why is MyChart expanded?

MyChart has been expanded to give you even more access to your child's healthcare team and medical record.