portal eye reach patients

by Retta Mosciski II 8 min read
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What is eyeeye reach patients?

Eye Reach Patients is a patient communications system designed to help optometrists, ophthalmologists, and optical shops engage and retain patients. Through automated reminders and messages, online scheduling, and more, we ensure that patients are thinking about you... and we free up your time so you can get back to delivering high quality care.

What is a patient portal?

Patient portals allow you access to different parts of your information with Northwest Eye Surgeons. Login to experience the features of each site. You must have a registered email address and security code in order to create an account on the patient portal.

What should I do if I am having issues accessing the portal?

If you are having issues accessing the patient portal, please call us at 800-826-4631 for assistance. Nextech Patient Portal – send an email to your provider, submit a refill request, and view your medical records

What can I do with the eye-drop portal?

This is a secure gateway you can use to: Request refills on your eye-drop medications We will attempt to respond to your requests and inquiries in a timely manner. The portal is NOT an appropriate place to contact us for an emergency or if you have a time-sensitive issue.

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1. Your Use of the Site

By requesting access to the Site and/or the Services, you confirm that you are a health care provider, or that your request for access to the Site and/or the Services is made on behalf of a health care provider, as that term is defined in the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and all subsequent amendments and the rules and regulations issued by the U.S.

2. No Guarantee of Results

There is no guarantee for the results of the Site, Services or any other information provided on the Site. You acknowledge that the Site and Services are provided “as is.”

4. Rules of Conduct

You agree to comply with all applicable laws, rules and regulations in accessing and/or using the Site and/or other materials. In addition, your use of the Site is conditioned on your compliance with the following rules of conduct.

6. Advertisements, Searches, and Links to Other Sites

The Site may provide links to third-party web sites. ERPLLC also may select certain sites as priority responses to search terms you enter and ERPLLC may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. ERPLLC does not recommend and does not endorse the content on any third‑party websites.

7. Limitation of Liability and Disclaimer of Warranties

THE SITE, THE SERVICES AND OTHER MATERIALS ARE PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

8. Indemnity

You agree to defend, indemnify and hold harmless ERPLLC, its affiliates and its suppliers, and each of their respective partners, employees, representatives and agents, from and against all claims, losses, costs, damages, liabilities, and expenses (including but not limited to attorneys’ fees) arising out of: (a) your activities in connection with the Site; (b) your use of the Services or other materials provided by ERPLLC based on your request made on this Site; (c) any violation or alleged violation of the Terms of Use of any third party website by ERPLLC, or other claim of violation or alleged violation made by any third party against ERPLLC, arising out of the provision of any Services to you based on your request made on this Site; (d) any violation of this Agreement by you; (e) any improper or unauthorized use of the Site, the Services and other materials by you; or (f) any allegation that anything you transmit through or in connection with the Site infringes or otherwise violates the copyright, trademark, trade secret, privacy, or other rights of any third party..

9. Jurisdictional Issues

The Site is controlled and operated by ERPLLC from its principal office in Weston, Florida, U.S.A., and is not intended to subject ERPLLC to the laws or jurisdiction of any state, country, or territory other than those of the State of Florida and the U.S.A.

SR Schedule

Ophthalmology p atients want to be able to schedule their eye care appointments when it is most convenient for them. Seems reasonable. With self-scheduling, they can book appointments directly from their phone, tablet, or desktop computer through the patient portal app.

Ophthalmology Wait List Messaging

Does your ophthalmology practice management and patient portal software store a wait list? If so, Solutionreach can automatically build an "ASAP" group within the platform, giving patients an opportunity to quickly grab a last-minute appointment opening. Here’s how it works:

Ophthalmology Patient Portal App

Your patients already have a lot to do, between scheduling appointments, making payments, and staying up with their care plans. With Solutionreach’s ophthalmology patient app, PatientReach Mobile, your patients will thank you for making their lives just a little simpler.

Check-In Tablet

Reviewing and completing paperwork before each appointment takes time, but we can make it better for you.

Eye Care Patient Portal

Your patients want the convenience of having their eye care information at their fingertips. With the ophthalmology patient portal, they can.

Patient Pay

Collecting payments from patients is sometimes a hard task. Solutionreach streamlines the process and improves your revenue collection.

AllergyReactions

Creates and maintains of a list of allergy reactions in Eye Reach Patients.

AllergySeverities

Creates and maintains of a list of allergy severities in Eye Reach Patients.

AppointmentAllowedTimeInAdvance

Sets the time span (in days) beyond which future appointments cannot be scheduled.

AppointmentCancelRequestsSent

Flags an appointment cancellation request as sent to the integrating system.

AppointmentRequestReasonsSent

Flags an appointment request reasons as sent to the integrating system.

AuthorizePatientApplication

This method will be used to supply the code back to the portal and complete the authorization of the application.

ConvertPortalPatientToPatient

Allows to converts a portal patient into a patient. The integrating system will send the Unique ID of a patient. If the patient does not exist, a new patient will be created. All the data of the portal patient will be transferred to the patient.

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Your Use of The Site

  • By requesting access to the Site and/or the Services, you confirm that you are a health care provider, or that your request for access to the Site and/or the Services is made on behalf of a health care provider, as that term is defined in the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and all subsequent amendments and the...
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No Guarantee of Results

  • There is no guarantee for the results of the Site, Services or any other information provided on the Site. You acknowledge that the Site and Services are provided “as is.”
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User’s Submissions

  • The ERPLLC Privacy Policy governs personal information you submit to ERPLLC. If there is any inconsistency between this Agreement and the ERPLLC Privacy Policy, this Agreement shall govern. You agree that you will not upload or transmit any communications or content of any type to ERPLLC that infringes or violates any rights of any party. By submitting communications or co…
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Rules of Conduct

  • You agree to comply with all applicable laws, rules and regulations in accessing and/or using the Site and/or other materials. In addition, your use of the Site is conditioned on your compliance with the following rules of conduct. You agree not to:(a) impersonate any person or entity, whether actual or fictitious, or misrepresent your affiliation with any other person or entity; (b) in…
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Erpllc’S Proprietary Rights

  • You acknowledge and agree that the Site, the Services and the materials provided on the Site are and shall remain the property of ERPLLC and/or its licensors, and are protected by copyright, trademark, and/or other proprietary rights and laws. Except as expressly authorized in advance in writing by ERPLLC, you agree not to copy, distribute, transmit, display, perform or create derivati…
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ADVERTISEMENTS, Searches, and Links to Other Sites

  • The Site may provide links to third-party web sites. ERPLLC also may select certain sites as priority responses to search terms you enter and ERPLLC may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. ERPLLC does not recommend and does not endorse the content on any third‑party websites. ERPLLC is not respo…
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Limitation of Liability and Disclaimer of Warranties

  • THE SITE, THE SERVICES AND OTHER MATERIALS ARE PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. ERPLLC, ITS AFFILIATES AND ITS SUPPLIERS DO NOT MAKE ANY, AND HEREBY DISCLAIM ALL, WARRANTIES THAT MIGHT ARISE FROM YOUR USE OR RELIANCE ON THE SITE (INCLUDING ANY LINKS TO O…
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Indemnity

  • You agree to defend, indemnify and hold harmless ERPLLC, its affiliates and its suppliers, and each of their respective partners, employees, representatives and agents, from and against all claims, losses, costs, damages, liabilities, and expenses (including but not limited to attorneys’ fees) arising out of: (a) your activities in connection with the Site; (b) your use of the Services or …
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Jurisdictional Issues

  • The Site is controlled and operated by ERPLLC from its principal office in Weston, Florida, U.S.A., and is not intended to subject ERPLLC to the laws or jurisdiction of any state, country, or territory other than those of the State of Florida and the U.S.A. ERPLLC does not represent or warrant that the Site, the Services and other materials, or any aspect thereof, are appropriate or available for …
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Governing Law and Forum

  • This Agreement is governed by and shall be construed in accordance with the laws of the State of Florida, United States of America, without regard to its principles of conflicts of law. In the event of a dispute arising under or relating to this Agreement, the Site or the Materials between you and ERPLLC or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunica…
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