vail health patient portal

What is Vail Health’s new online patient appointment portal?

“Our goal in creating this new online patient appointment portal is to allow patients more efficient methods of booking an appointment, while also allowing our staff the ability to focus more on patient care and experience,” said Shaneis Kehoe, Director of Acute Care and Population Health Management at Vail Health.

How do I contact Vail Health customer service?

Contact our customer service at 833-270-4530 or email us at customerservice@vailhealth.org to answer any questions you may have. Online : Pay your bill online by using Visa, MasterCard, Discover, American Express or Diners Club.

What services does Vail Health offer?

Led by internationally renowned orthopaedic specialists, The Steadman Clinic and Vail-Summit Orthopaedics & Neurosurgery, Vail Health additionally includes award-winning oncology care and a state-of-the-art cardiac catheterization lab. Primary, specialty and behavioral health care are provided through its partner, Colorado Mountain Medical.

How do I contact 24/7 technical support with my Patient Portal?

For 24/7 technical support with your patient portal account call (877) 621-8014. My invitation to the portal expired. How do I request another invitation? Contact Medical Records at (970) 569-7403 to request another invitation.

How to contact VAIL Health?

For help with financial assistance, please contact one of our counselors at 970-477-3116.

What is VAIL health?

Vail Health provides financial assistance on a sliding scale to individuals with an annual household income up to 500% of the Federal Poverty Guidelines.

How long does it take to pay VAIL health bill?

If you are unable to pay your bill in full, please call (833) 270-4530 set up a payment plan. Bills are expected to be paid within 12 months.

What is a copay?

Copayment or Copay. A predetermined payment amount that is paid by a patient at the time of receiving services. For example, you may have a $25 copay every time you see your primary care physician, a $10 copay for each monthly medication and a $250 copay for an emergency room visit.

Where to mail VAIL health bill?

Fax: (970) 470-6440. Email: customerservice@vailhealth.org. Online: Pay Your Bill Online. Mail: Bills can be mailed to: PO Box 1150, Vail , CO 81658. Please be aware that each time you receive care with Vail Health, or your doctor sends a lab or pathology specimen to the hospital, a new account will be opened.

Who is responsible for paying a patient's bill?

The Guarantor is the person who is financially responsible to pay the patient's bill. If the patient is a child, the responsible party may be the child's parent or legal guardian.

Does Vail Health pay hospital bills?

Vail Health will submit bills to your insurance company when complete information is supplied. Please remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.

What is Stormont Vail Health?

Stormont Vail Health has launched a new feature on MyChart, My Care Notes, which gives you quick access to notes taken by your health care professional during your visits and appointments. We believe in transparency and building trust so you can engage in your healthcare decisions and have the information you need to take control of your health.

How to change my care notes?

To request a change to your care notes, follow these instructions. Select “Messages” then click on “Ask a Question”. Select “Customer Service Question”. Fill in the Subject line with “My Care Notes”. Select “Document Correction” from the drop-down menu under Regarding.

What is the new feature on MyChart?

Stormont Vail Health has launched a new feature on MyChart, Find Care Now , which is an application that works like a call ahead seating for our Cotton O’Neil Express Care Locations.