ortho patient portal

What is a patient portal?

A patient portal is an online tool that offers 24 hour access to a secure environment where you can access your personal health information. Once you’ve scheduled an appointment with our office, you’ll be invited via email to create an account in one of our two patient portals.

How do I stay connected with orthovirginia?

Stay connected with OrthoVirginia's secure patient portal: With the MyChart mobile app, you can access your health info from your smartphone or tablet. If you need additional support using your MyChart account, email us at MyChartSupport@orthovirginia.com or call our MyChart patient support line at 877-701-6088.

How many portals does orthopedic one have?

There are currently 2 portals that Orthopedic One uses. Which portal you are invited to, will be dependent on your provider. In some cases, you may be invited to both portals. The functions you use in each portal will be specific to your physician provider.

How do I create an account in the patient portal?

Once you’ve scheduled an appointment with our office, you’ll be invited via email to create an account in one of our two patient portals. Using a secure username and password, you will be granted access to the portal via the web.

How to contact MyChart support?

If you need additional support using your MyChart account, email us at MyChartSupport@orthovirginia.com or call our MyChart patient support line at 877-701-6088.

Who owns MyChart?

You need access to a computer or device with an up-to-date browser, like Chrome or Edge. MyChart is owned and operated by Epic. It is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records.

How long does it take to receive a MyChart?

You will generally receive an answer within one to two business days. MyChart should not be used for urgent situations. Please contact your physician's office if the situation requires prompt attention or call 911 if it is an emergency.

Can I pay my OrthoVirginia bill online?

Now you have the option to pay your medical bills online, 24 hours a day, seven days a week. The “pay as a guest” feature allows spouses, family members, and other individuals to make online payments on behalf of OrthoVirginia patients.