st alphonsus patient portal app

What if I don't have health insurance or have only limited insurance?

If you do not have health insurance coverage or resources to pay your bill in full, contact Patient Financial Services at that hospital you were seen to discuss your situation. We can help any patient obtain necessary hospital services in a respectful and efficient manner. We can provide assistance by:

Who is eligible for Financial Support?

All patients, regardless of race, creed, gender, age, or national origin, may apply for financial assistance from Saint Alphonsus Health System (SASH) either in advance of or after receiving covered services.

What services qualify for Financial Support?

Financial Support applies to all medically necessary patient services that are provided at our hospital including inpatient, outpatient and emergency services.

What services don't qualify for Financial Support?

Saint Alphonsus Financial Assistance is not available for the following services:

How will I know if I qualify for Financial Support?

In order to determine your eligibility for our Financial Support, you will be asked to complete a Financial Assistance Application and provide certain supporting information to verify your household income and net assets.

What are the patient obligations when receiving Financial Support?

If you apply for our financial support, you will be expected to cooperate in providing the requested financial and other information used to determine your eligibility in a timely manner. If you qualify for partial support, you will be expected to pay the remaining balance for the services you received.

Who do I contact if I am interested in applying for assistance or have a question on my bill?

If you have any questions regarding your account or our financial support, you may contact us prior to registration, at the time of registration, or following your hospital visit by calling the financial service department at the hospital you were seen at. Our regular business hours are Monday through Friday, from 8 a.m. to 5:00 p.m.

Access Your Mobile Medical Record

With MyChart, you’re able to view test results, contact your provider, request medication refills, schedule appointments and more. Now, there’s even more information available to you. In November 2020, St. Luke’s began giving patients access to doctors’ notes.

Manage Your Health

Fast access to test results: St. Luke’s posts test results in MyChart as soon as they are available. Please note, this may be before your provider has contacted you to discuss them. Your provider can advise on how any result impacts your health and care plan.

Use MyChart Anytime, Anywhere

The easy-to-use MyChart app is available for your mobile devices. Download the app today!